We provide a great quality support service, and this means that most of our clients don’t need a wealth of technical information. But there are a range of circumstances where knowing how things are done online, can be a great advantage. Especially so you can get stuck in yourself.
We’re always here to provide top notch support, whenever you need us. Our professional support comes as standard, so that you can be sure of a high quality end result that shows off your company in the best possible light. But if you’d like to learn how to carry out website changes, additions and updates, we’re happy to provide that option too.
As someone with direct industry knowledge and experience, you’re already an industry leading authority. This makes you great at SEO, without even knowing it! Simply by publishing your knowledge on your website, you’ll add valuable, high quality content that can help give your website a boost.
Training can be carried out over the telephone in the majority of cases, as long as both you and us here at Pumpkin have internet access. We will even take video footage of this training session, and email it to you for future reference. This can be very helpful when learning how to do something complex, with multiple steps. For example, adding products into your online shop.
Ultimately, we feel that our clients enjoy working with us because they can get on with their working day, running their businesses, without focusing on the website, or internet marketing. But we’re always happy to go the extra mile, and provide great quality training when necessary.
