How to keep your customers engaged online

laughing at social media

Creating an amazing website is only the first step of your success online. The second step is to make sure that your visitors are engaged and informed, while converting as many visitors as possible into customers. Here at Pumpkin Web Design, we are web marketing experts. We know just how to keep people engaged with your online presence.

Add a Contact Form

Providing your viewer with all the relevant information, written in an understandable format, is great. But what if they want to contact you? Why not add a contact form to your website? This means that all your viewers need to do is fill in the simple form you have provided, and then hit send. IT really makes life easier for online consumers who may be browsing outside of office hours. Instead of hoping they will wait till 9 am, give them a 24/7 method of contacting you. It can also help you as a business stay more organised with incoming messages tracked and recorded.


Email marketing remains the top method of promoting your business and attracting customers. Most notably, it even beat video marketing to the top spot in 2016. Sending out newsletters has a range of benefits including:


Social Media

With thousands of people reachable on social media, your company needs to take advantage of these platforms. A regularly updated social media page shows that your company is current, relevant, and motivated. It also makes your company seem more trustworthy and reliable. It can be used to advertise your products or services, interact with your customers and conduct market research. Social media presence keeps your customers engaged with your online presence.

In summary

Contact forms, newsletter and social media are great ways to keep people engaged with your business. They are also easier to implement and keep on top off than you might think. For all of your web marketing needs, contact us at Pumpkin Web Design today.

Pumpkin Web Design Ltd is a small and highly results driven digital agency working for like minded clients in Preston, Chorley, Southport, Blackburn, Burnley, Morecambe,Wigan, Manchester, London, Warrington, Blackpool, Lancaster, Leyland, Lytham St Annes, Bolton, Chester and the UK. Our services include web design, SEO, content marketing, video production, brand design and much more.